1. Information We Collect

We collect information you provide directly to us when you:

  • Fill out contact forms on our website
  • Book consultation calls through Cal.com
  • Communicate with us via WhatsApp, email, or phone
  • Subscribe to our newsletter or updates
  • Engage our services for AI automation or Amazon FBA consulting

Personal Information may include:

  • Name and contact details (email, phone number)
  • Company name and business information
  • Project requirements and specifications
  • Payment and billing information
  • Communication history and preferences

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our consulting services
  • Respond to your inquiries and provide customer support
  • Send you project updates, service information, and marketing communications
  • Process payments and maintain financial records
  • Analyze usage patterns to improve our website and services
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party tools we use (Cal.com, email services, payment processors) to deliver our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience and website functionality

You can control cookies through your browser settings, though disabling them may affect website functionality.

6. Third-Party Services

Our website may contain links to third-party services including:

  • Cal.com: For appointment scheduling
  • WhatsApp: For instant messaging
  • LinkedIn: For professional networking

These services have their own privacy policies, and we are not responsible for their practices.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data

To exercise these rights, contact us at info@nicheamz.com

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client project data is typically retained for:

  • Active projects: Duration of engagement + 1 year
  • Financial records: 7 years (tax compliance)
  • Marketing communications: Until you opt-out

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Note: This Privacy Policy is designed to be compliant with GDPR, CCPA, and other major privacy regulations. By using our services, you acknowledge that you have read and understood this policy.